Reservations are only received via the Internet, e-mail or in person. Not by telephone.
The reservation will only become effective when the deposit is credited to the campsite’s bank account.
The amount of the deposit will be approximately 30% of the total price.
For short-term bookings (3 to 6 nights) the balance is due upon confirmation of the booking and under no circumstances will it be possible to request a refund.
Cancellations of bookings are only received by post or in person and are regulated as follows
– in the event of a cancellation communicated at least 45 days prior to the scheduled arrival date, the deposit will be refunded in full.
– in case of cancellation communicated from the 44th to the 11th day after check-in, the refund will be 50% of the total deposit paid, if necessary the deposit can be recovered by the customer within the calendar year from the cancellation for another stay of the same duration, to be agreed with the management.
– for cancellations made after the 10th day from check-in, the deposit will be retained in full.
In the event of late arrival or early departure, the full amount corresponding to the booked period will still be due.
The reservation will be cancelled if the Management has no news from the client by 4 p.m. on the day following the scheduled arrival date.
The cancellation of the contract by the campsite shall entail the payment of a penalty equal to double the deposit.